John Poling is the Vice President of Innovation and Delivery for B&A. John leads B&A’s strategy and execution in solutions and technical innovations in core capabilities, product development, customer mission support, competitive organic growth, and manages all aspects of B&A IT Operations. John heads B&A’s Research and Development team, responsible for researching and evaluating technical feasibility of new product concepts and tools to enable delivery of innovative, cost-effective, and efficient solutions. John also leads B&A’s Agile Delivery by coaching, leading, and inspiring adoption of Lean and Agile best practices across B&A and its customers.
Before stepping into this role, John served as B&A’s Chief Solutions Architect overseeing business, application, data and technical infrastructure efforts for B&A clients and customers.
John directly supported the DHS Customs and Border Protection (CBP) mission for over 12 years, serving as a Program Manager, Enterprise Architect, Technical Lead, and Subject Matter Expert successfully supporting major initiatives to include US-VISIT, Western Hemisphere Traveler Initiative (WHTI), DHS Watch List Service, Biometric Interoperability with the FBI, and the modernization of CBP’s mission critical enforcement system (TECS).
John’s efforts have resulted in significant benefits to DHS/CBP and the IT community as a whole, in the areas of digital transformation, business process automation, biometrics, mobility, user experience, cloud, shared services, security, agile transformation, and team enablement and growth.
John is known not only for his success in meeting mission priorities, but also for his unique ability to grow and empower his teams, building a culture of trust, dedication, and success.